Q-Max interfaces with more than 40 different MIS Systems and ACDs (Automatic Call Distributors) including those listed below. Interfaces to other ACD/MIS systems can be achieved through our generic interconnect mechanism.

Alcatel A4400-CCd
Apropos
ARC Solutions
Aspect Callcenter with WFM Adapter
Aspect CallCentre R6
Aspect CallCentre with BPE Server
Avaya Definity with CMS
Avaya SDX ACD
Avaya SDX with CCM
BT Contact Central
BT FeatureNet
Bull BCS2000
Callscan Pro-100
Cisco ICR or ICM
Clearview 2020
Enterprise Interaction Centre
Ericsson ACP-1000
Ericsson Cenaxis
Ericsson MD-110
Generic data feed
Genesys
ISDX with Callscan
Mitel Commander
Mitel SX2000
Nortel DMS-100 with CCMIS
Nortel Meridian Max
Nortel Symposium
Rockwell Spectrum
Rockwell Spectrum with 3CS
Sension Insight
Siemens Hicom 300
Siemens Hicom BVC
Siemens Resume Routing
STS Supercall 2000

Q-Max can also take data from e-mail servers and paper scanners.